Retail media agency

We build and run retail media for retailers.

We know retail media technology: the Criteo, CitrusAd and Topsort platforms, and the systems we build ourselves. We run campaign operations, supply teams and technology, and AI agents take on the work that repeats.

Who this is for
Retailers Implementation, operations, teams and agents on the retailer's side.
Brands & FMCG Specialists and agents to run campaigns at the networks.
Agencies & partners Specialists for projects, and training.

Priorities

Six priorities. Six answers.

Six situations that come up most often in conversations. With what we do about each.

How do you run more retail media campaigns without growing the team?

Setup, creative fixes and invoice corrections take up most of the week, and each new campaign is as much work as the last.

What we do

We take over campaign operations and AdOps as an external team, against an agreed response time.

How do you staff AdOps when recruitment takes longer than the season?

A campaign manager or an AdOps specialist means months of recruitment and six more of onboarding.

What we do

We extend the team with specialists, permanently or for the length of a peak. We also train the people who stay.

How do you stop selling ad inventory from a spreadsheet and an inbox?

Availability is confirmed by phone, the rate card lives in several versions, and the same screen gets promised to two brands.

What we do

We provide an inventory catalogue with availability, pricing and booking. One place for sales, operations and the client.

How do you get an audit trail from order to invoice?

The proposal is a deck, the contract travels by email, settlement is done by hand. In a dispute there is nothing to point to.

What we do

We run the proposal, the contract with an electronic signature, the payment and the settlement as one auditable sequence.

What do you do when creative keeps bouncing back and delaying launches?

Assets miss the specification, and a round of fixes moves delivery by two days.

What we do

We build templates per format and per network, with agents producing the variants. A full set of assets is ready in a day.

How do you serve a local advertiser profitably?

On a transaction worth a few thousand, outreach, proposal and servicing consume the entire margin.

What we do

We combine a self-service portal with agents for outreach and content. That is how Reklama za Rogiem works.

Rarely do all of them occur at once. Each can be resolved separately.


Our services

What we deliver.

Eight areas, each available on its own.

Retailer

AdOps and campaign operations

We run the retailer's campaigns from order to settlement, alongside inventory sales.

Managed service
Retailer Agency

Teams and specialists

We place specialists into the team: campaign managers, AdOps, data, e-commerce.

Monthly rate / FTE
Retailer

Retail media technology

We build our own platform for selling and running inventory. We also know the ad platforms networks run on: Criteo, CitrusAd, Topsort.

Platform for selling and running ad inventory

Implementation + licence
Retailer Agency

CRM and sales systems

We build the systems an inventory sales team works in: pipeline, proposals, contracts, client history. That is how the CRM for Reklama za Rogiem came about.

Implementation + upkeep
Retailer

Data activation

We put the retailer's first-party data in order for advertising use: audience segments, location potential, inventory pricing.

Project + upkeep
Retailer

DOOH

Screens in stores and around them: inventory catalogue, availability and pricing. The potential map shows which businesses sit around a location and which trades to match to it.

Project + upkeep
Retailer Agency

Creative Studio

Creative for in-store screens: templates by the advertiser's trade, variants per format and per network, produced by agents.

Implementation + upkeep
Retailer Brand Agency

Training & events

Training, the Retail Media Summit, reports and benchmarks on Retailmedia.pl.

Training / sponsorship
Talk about a specific area

AI & agents

Agents do what repeats. People do what takes judgement.

A retailer's network runs hundreds of campaigns a month. Agents take on the work that repeats; people stay where the conversation with the brand happens.

We put AI agents where the work repeats, and leave people where the conversation with the brand happens.

Campaign Agent

Campaign setup, targeting, bids and pacing, with optimisation while the campaign runs.

Yield Agent

Availability, packaging and demand-led pricing — within the floors the network sets.

Insights Agent

Reporting, attribution and alerts, instead of a deck rebuilt from scratch after every campaign.

Creative Agent

Creative across formats and specifications, versioned and checked before it runs.

Proposal Agent

Briefs, RFPs and media plans assembled from live availability, rate card and packages.

Advertiser Assistant

A conversational front door for the advertiser: bids, campaign status, billing and troubleshooting.


Our work

What we have built.

Four systems designed, built and put into production. In each one agents took on part of the work that would otherwise have needed a larger team.

A local insurer's advertisement on a digital screen at a Żabka storefront, annotated with local advertising and sales impact callouts
Concept and build — Żabka Ads

Reklama za Rogiem

A channel where a local business buys the screen down its own street. It did not exist in this network before. We built the dedicated CRM the sales team works in.

What using agents made possible

Agents added catchment prospecting and the production of ad content on top of it.

The RetailMedia.pl dashboard with a location map, the surrounding profile broken down by industry and the industries recommended for the selected point
Catchment analysis — Żabka Ads

DOOH potential

A map of advertising potential around the screens. For a given radius it shows the businesses nearby, footfall, available screens and the trades recommended for that location.

What using agents made possible

An AI assistant surfaces the locations with the highest potential. A salesperson gets a ready list instead of manual research.

Creative Studio in Reklama Za Rogiem: choosing an ad template by trade, alongside the steps from trade selection through to publishing
AI creative — Reklama za Rogiem

Creative Studio

An ad builder for in-store screens. Templates chosen for the local business's trade: bakery, hairdresser, physiotherapy, nursery. Then five steps: copy and CTA, logo and images, preview on screen, publish.

What using agents made possible

Coupled with the potential map: a salesperson picks the area and adds a finished visual to the proposal in the same pass. Businesses with no design assets of their own can buy advertising.

The retailmedia.pl homepage with market news, analysis and a panel of AI agents for market research
Our own trade title

Retailmedia.pl

A trade publication covering retail media in Poland: news, analysis, case studies and technology reviews. We publish it ourselves.

What using agents made possible

Agents handle research, drafts and the publishing schedule, and they do it around the clock. The editorial side picks topics and verifies the content. The same agents run on demand for clients: market analysis, location mapping, competitive monitoring.


Glossary

An open retail media glossary.

74 terms: commerce media, fundamentals, formats, commercial models, measurement and operations. Open, and quotable.

Open the glossary

Talk Retail Media

Where we start.

With scope: what has to work, who runs it and which step comes first.

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